Redbridge Crisis House

What do we offer? 

Redbridge Well House is a local community alternative to hospital admission with access to trauma informed intervention and peer support; to reduce crises and to complement traditional, clinically-led approaches to crises. The service is delivered by Look Ahead Care and Support with clinical input from NELFT Redbridge mental health services. Well House can accommodate seven people for a period of two weeks.

Well House provides 24/7 enhanced support to respond inclusively and compassionately to mental health crises; promote safety and therapeutic support so users of service can return to their place of residence within a short period. This will have the effect of supporting crisis resolution in the least restrictive environment. People are encouraged to remain at the centre of their care, with informed choice over all aspects of this care and the inclusion of their chosen support network.

Who should use this service?

  • People whose level of safety (risk) can be managed outside of the acute inpatient environment
  • are under the Redbridge Home Treatment Team (RHTT) can be considered for Well House
  • are over 18 years of age
  • are a resident of Redbridge or have a GP in Redbridge
  • are able and willing to engage with their care and treatment plan
  • are able to be in a mixed-gender, shared living environment (Provider using a Relational Security approach to gender mix at any time)
  • able to consent and accept a referral to the Well House
  • may include people with dual diagnosis, learning disability (LD) and/or autism

What happens in Well House?

Well House takes a holistic approach to respecting people’s own understanding of their distress, their needs and strengths, and recognising all aspects of what brings meaning and value to people’s lives. This will include considering, and addressing as needed, the wider social aspects that may have precipitated their mental health crisis (such as safe housing, financial security, physical health, relationships).

People will be supported to maintain their personal activities of daily living; laundry; cooking and cleaning; financial management and accessing community resources to support discharge. As well as 24/7 support staff, people in Well House will have access to pharmacy, nursing, medical input, occupational therapy support and psychology.

Location and contact details

Address: Redbridge, located near Goodmayes Hospital

Enquiries: Enquiries to be made via Redbridge Home Treatment Team

Tel: 0300 555 1882 — Option 2