On 23 September 2026, NELFT celebrated the graduates of Cohort 23 of the Quality Improvement Facilitator Programme.

Across ten projects, colleagues used data and the experiences of patients, carers and staff to understand problems, test changes and learn what works. Supported by Improvement Advisers from the QI team, they have tackled challenges affecting access, safety, experience and staff development. Some projects have shown promising early results whilst others are continuing to test and measure their changes.

Their work reflects our Trust values: we are kind, we are respectful, and we work together with our communities. Congratulations to all our Cohort 23 graduates!

Cohort 22 of our Quality Improvement Facilitator Programme celebrated their graduation on Wednesday 20 May in the Boardroom at Goodmayes Trust HQ.

A huge congratulations to all our Cohort 20 graduates! 

On 24^th February 2026, we celebrated a group of senior leaders graduating from Cohort 3 of the Leading for Improvement Senior Leader QI training programme. They have strengthened their capability to sponsor and lead improvement within their services and teams.

We celebrated the graduation of Cohort 21 of our QI Facilitator Programme on 11^th  February at our new Trust Headquarters at Goodmayes Hospital.

The Quality Improvement (QI) team delivered a tailored facilitator programme for the Pharmacy service at NELFT, designed to support service improvement through structured facilitation. Spanning nine months, the programme included six sessions.

The Integrated Therapies Team in Children’s Services was experiencing a significant number of missed appointments. Change ideas were tested to enhance service delivery and patient experience by reducing missed appointments and improving communication.

On 9th July 2025, the NELFT Quality Improvement (QI) Service proudly celebrated the graduation of Cohort 19 from the QI Facilitator Programme - a milestone marking nine months of dedication, learning, and impactful change. 

In May, some of our Quality Improvement (QI) Advisors and colleagues from NELFT had the privilege of attending the International Forum on Quality and Safety in Healthcare, held in the Netherlands. Read what they had to say...

NELFT has successfully completed the first cohort of its "Leading for Improvement" training programme, aimed at equipping senior clinical and managerial leaders with Quality Improvement (QI) skills. Running from October 2024 to February 2025, the programme combined theory, reflective practice, and real-world coaching to embed QI into everyday leadership.Discover what our leaders had to say and read reflections from our CEO, Paul Calaminus.