North East London Keyworking Service
The North East London (NEL) Keyworking Service works with children and young people with learning disabilities and or autism who are aged 0-25 years, have complex needs and are on their local Dynamic Support Registers.
A dynamic support register is a local list of people with learning disabilities and or autism who are at risk of going into hospital, for example mental health wards.
The service is available across:
- Barking & Dagenham
- Havering
- Waltham Forest
- Redbridge
- City & Hackney
- Newham
- Tower Hamlets
Keyworking aims:
We support children, young people and their families, working with them and their care and treatment providers to:
- Get them the results they want
- Avoid inappropriate admissions
- Improve their experiences
- Reduce length of stay in specialist hospitals
Keyworking support:
We will get to know the children, young people and their families, listening to them about what they want. We will then tailor the support which can include:
- Personalised care planning
- Social prescribing
- Care navigation
- Advocacy
- Care coordination
- Follow up on review actions
- Providing information
- Supporting transitions
We will not replace any existing health, education and social care workers. We will provide additional support as required by the child, young person and family at times when more support is need.
Our team is made up of people from a wide range of backgrounds including social care, health visiting, CAMHS and education. They have the knowledge and experience to be able to get the child or young person the support that they need.
Referrals to the Keyworking service
To access keyworking support, children and young people must be on their local Dynamic Support Register.
They can ask a professional working with them to refer them, or they can make a self-referral by contacting the Dynamic Support Register holders.
If you would like more information or would like to make a referral, please contact us.
