The Redbridge Mental Health & Wellness Teams provide specialist community mental health services for adults aged 18 and over in the London borough of Redbridge. This includes an initial mental health assessment to identify needs and ongoing intervention if appropriate. 

Following assessment we may:

• Refer or signpost to other mental health services or organisations
• Signpost to other services (e.g. social services)
• Provide further intervention by the multi-disciplinary team

If required following assessment we may offer one or more of the following interventions:

• Further assessment of mental health and social care needs
• Advice and information
• Crisis intervention
• Psychiatric medication management and review
• Recovery and wellbeing approaches, including the Open Dialogue model and trauma-informed care
• Individual interventions with service users with severe mental health problems based on recovery and social inclusion
• Depot/clozapine clinic
• Physical health screenings and focus on maintaining physical health (e.g. smoking cessation and substance misuse)
• Access to psychological therapies
• Focus on employment, education and training
• Group support or interventions for carers or service users.

We also provide a single telephone number for anyone enquiring about mental health services in Redbridge, urgent mental health assessment where needed and management of referrals to other specialist mental health services.

Our team is made up of psychiatrists, community mental health nurses, support time and recovery workers and occupational therapists.

The service offers: This includes multidisciplinary assessments to identify needs with each client/carer, community interventions and a range of community-based services formulated in a care plan and delivered through the CPA process. The team works with clients, carers and other agencies to promote recovery.

Patient information

Contact our service in Redbridge

Mellmead House
4 Orchard Close
Wanstead
London
E11 2DH

Reception: 0300 300 1706 (Mon-Fri - 9am-5pm)
Email: RB-MHWTSPA@nelft.nhs.uk

How can I be referred?

We generally advise that you go to your GP in the first instance to see if they can offer you support. If needed, they can refer you onto our service. We also accept referrals from various other sources including self-referral. 

Once we receive a referral, we will make telephone contact with you within 6 weeks. If we are unable to get in touch, we send an opt-in letter which you will need to respond to if you need our service. 

From our telephone conversation, we try to work out what support you would benefit from and if needed, offer you a face to face appointment at Mellmead House. 

If your query is urgent, you can contact our duty team for advice and support.

We try to ensure that our approach is friendly. If you have any queries or concerns, please don’t hesitate to contact us.